Remote Work Tools: The Ultimate List (110 Remote Teams Share Their Favourite Tools)
There is a ton of teams working remotely these days, and nearly every one of those teams uses different tools to do their job, but which tools are the best? Which ones should your team use?
I interviewed over 100 remote teams (including Intercom, Help Scout, Buffer and Zapier) to learn what tools they use on a daily basis to stay productive, connected and sane, despite working from different cities, countries or even continents (still waiting for that co-working space on Mars!).
Below you will find a list of tools recommended by the 110 remote teams I interviewed, organised by the number of “upvotes”. Each tool I list here was recommended by at least two teams.
Of course, while the tools are important, the right attitude, processes, proactive communication and company culture are absolutely essential to make remote work work - a sentiment shared by many teams I interviewed.
Bonus PDF: Get access to a PDF version of this article. Includes additional 119 tools not mentioned in the article. Click here to download the PDF.
You can filter the tools below by the team that recommended them. Simply choose a team from the drop down below:
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Google Drive and related products (Docs, Sheets, Slides) is taking over the world of a remote worker. This Google-powered office suite in the cloud seriously improved over the last few years, and can now easily compete with Microsoft Office, and in some cases (e.g. live collaboration) it is unquestionably superior. In fact, this very article has been created using Google Docs suite. Recommended by Safari, people.io, Scrapinghub and 53 other companies.
Code management service of choice for remote teams. Integrates beautifully with multiple other tools and services, including #1 on this list - Slack. The team over at Scrapinghub manages the staff vacation time in a git repo - how cool is that! Recommended by Owsy, Analytics Fire, Clerky and 45 other companies.
Used for To-Do's and Done lists, Kanban boards, recruitation and employee onboarding checklists among other things - Trello is a very flexible tool, that pairs really well with Hangouts thanks to its near-instant updates on everyone's screens. Recommended by Lost My Name, StandupMail, Hostmaker and 41 other companies.
The old school video call tool. Perfect for 1:1 calls, and more ubiquitous than the competition. Used by some as a backup for when Hangouts fails. Can be used with Ecamm Call Recorder to record interviews. Recommended by Mycelium, Engine Yard and 25 other companies.
Professional email addresses for your business. If you use and love your Gmail account, you will feel right at home with Google Apps. Premium accounts include unlimited storage for your emails and files in Drive. Recommended by HonkMobile, WegoWise and 24 other companies.
The USB-flash-drive-in-the-cloud. It allows teams to share and sync files easily and securely. Provides official client software for pretty much every platform, including Linux (unlike Google Drive). A multitude of integrations with 3rd party software. Business tier includes unlimited file recovery. Recommended by Mokriya, Mobapi and 23 other companies.
This video conferencing app is stealing users from under Hangouts' nose. Consistently quoted as a solution to Hangouts' inability to deal with large group calls. Recommended by Remote Year, 17hats and 16 other companies.
Tracking projects for teams, from start to finish. Competitor to Trello. In their own words: "Responsibilities and next steps are clear, so you can shoot for the moon — and get there." Recommended by Sticker Mule, HeyOrca and 14 other companies.
Project management tool for agile teams. It supports scrum and kanban boards. More than a dozen out-of-the-box reports. Integrates with other Atlassian tools, like Confluence and Bitbucket. Recommended by Vector, Hyperion Gray and 13 other companies.
Intercom combines a number of tools into one. Their free customer intelligence platform is valuable on its own, but paired with live chat, marketing automation, customer feedback and customer support functionality is a killer combo. Recommended by Follow Up Boss, Scrivito and 13 other companies.
Less-popular competitor of Slack for team communication. No real need to switch to Slack if you're already on HipChat and it works for you just fine. Used as a virtual #watercooler for remote teams. Recommended by DataStax, When I Work and 10 other companies.
Another product from Atlassian shop. Integrates with JIRA to give everyone transparency between the issues tracked in JIRA and related content in Confluence - product requirements, project reports, roadmaps, and more. Recommended by Nookal, Apptimize and 9 other companies.
Real-time collaboration tool. Screenhero provides the lowest latency screen sharing on the market, even at full resolutions. You feel like you are working at the same desk. It recently joined Slack, and at the moment you cannot create new accounts on their website (while they integrate with Slack). Recommended by Airbrake, WeaveUp and 9 other companies.
A help desk for teams that insist on a delightful customer experience. A great alternative to using a shared email inbox for support. Emails sent from Help Scout look like normal, plain-text emails, without any ticket numbers or customer portals to log into. Recommended by Silverfin, Edgar and 8 other companies.
Pivotal Tracker helps your developers and clients to facilitate constructive communication, reflect the status of a project, and help forecast its future. Recommended by Long Distance Voter, Rebrandly and 5 other companies.
Another code management service, similar to Github. It offers free private repositories for teams of up to 5 users. Unlike Github, their pricing model is based on the number of users, not private repositories. Recommended by Affiliate Plug.in, virtualQ and 4 other companies.
Notes, notes, notes! Jot down anything and everything, and save it in the cloud to share with others (or simply to not lose it if you leave your phone or laptop in the taxi). Recommended by ShootZilla, Trend Pie and 3 other companies.
Super quick video conversations, without signing up or installing anything. Create a room, share a link and you're talking! Alternative to Hangouts if 8 people limit is not a problem for your team. Recommended by Help Scout, Grok Interactive and 2 other companies.
Online collaboration software for remote and virtual teams. Sqwiggle lets you see the faces of the people you work with throughout the day, giving you real presence. Recommended by Go Fish Digital, Much Better Adventures and Buffer.
Recruitment software. Posting your job ad, managing candidates and more. Recommended by X-Team and EditionGuard.
Drive traffic, increase fan engagement and save time on social media. Recommended by Promoter.io and Barrel.
How to get the most out of this list?
Download a PDF version of this article from the box below, for easy reference. It includes additional 119 tools not mentioned in this article.
PDF version of this article includes additional 119 tools. Download it here.